2023 Professional Services Trends Survey, conducted in collaboration with more than 100 professionals across North America.
Designed to provide greater insight into the professional services industry's technology investment landscape, Alithya collected, tabulated, and summarized survey responses to better provide timely and relevant strategic guidance to its wide range of professional services clients including accounting services, management consulting, and law services clients.
Professional services leaders are digitizing operations, with automation and data centered decision-making topping the list of priorities. Over the next year, these firms will need to lean into efficient growth to navigate a tight labor market and weakening spending. Accelerating delivery and optimizing margins will require better alignment between expertise and demand. Technology will be a significant factor in success, streamlining operations and guiding investment decisions. If staff and clients are an organization’s most important assets, technology is how these firms will foster and grow their value.
Key takeaways from Alithya’s 2023 Professional Services Trends Survey Report include:
- Industry growth rate and how respondents compare.
- How mergers and acquisitions are being used as a part of strategic growth strategies
- The biggest challenges facing professional services organizations in 2023
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